Major Progressive Desync Issues and other visual issues- Premiere Elements 15

[nickouk]

I had issues with my original webcam when recording from my webcam into Premiere Elements 15 (and importing the videos from elsewhere). So I bought a much more modern webcam (but one that definitely works with Windows 10), however the issues are pretty much the same. Below, I'll give as detailed an account of the issues as possible- hopefully someone will be able to help. Currently I am unable to put any webcam footage in the videos I record for Youtube. I spoke to help over live chat, but they were worse than useless; hopefully I can get some better answers here.

When I record from a webcam directly into Premiere Elements 15, I get progressive desync that, within 10 seconds, has rendered the video and the audio completely out of sync. Is this something to do with the frame rate being recorded at, the format it's being recorded in and/or the audio settings? When I record the video in debut, it plays completely fine on my computer, but as soon as I put it into premiere elements, I got a really strange visual issue where the first three or four seconds of the video would play on a loop, but the audio would play normally. What can I do about all this?

I must note that, so far, if I put a standard video (i.e. one downloaded from youtube) into premiere elements, it plays fine. However, the webcam recordings (on a very modern webcam) also plays fine everywhere other than Premiere elements.

Thanks

[Bill Sprague]

My first guess is that, somehow, your webcam is recording in a variable frame rate.  It should be constant.   Can you check?

[nickouk]

Thanks for replying- I used an online test to see the webcam's framerate and it was varying between 29.6 and 30.4. This sounds like it's staying around 30, but does it count as constant or not? Hopefully that helps- thanks again

[Ann Bens]

nickouk  wrote

, but does it count as constant

Nope

[Ann Bens]

You need to convert your footage to constant framerate (not bitrate) in HandBrake before bringing it into Elements.

[nickouk]

Thanks for your help- I will do that in a few days once my follow up questions have (hopefully) been answered. I just checked the framerate of my webcam online and it is varying from 29.6-30.4. Does this count as a constant framerate or not, as it is staying around 30? Is there no way I'll be able to record webcam directly into Premiere Elements without problems? Cheers

[Ann Bens]

nickouk  wrote

Is there no way I'll be able to record webcam directly into Premiere Elements without problems? Cheers

Nope.

[nickouk]

OK, I'll download handbrake and see how that goes

Thanks for your help.

[nickouk]

Hi Ann,

Have used handbrake which (mostly) gets rid of the progressive desync issues. So, in terms of the issues relating to premiere elements, it's sorted. Unfortunately, I am now having issues with the software recording out of sync from the start (even though the video and audio is coming from the same webcam, so any further advice would be appreciated