• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Photoshop CS2 stopped working

New Here ,
Mar 08, 2017 Mar 08, 2017

Copy link to clipboard

Copied

Photoshop hangs intermittently

Source

Adobe Photoshop CS2

Summary

Stopped working

Date

?09/?02/?2017 16:22

Status

Not reported

Description

Faulting Application Path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS2\Photoshop.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: Photoshop.exe

Application Version: 9.0.0.0

Application Timestamp: 42400fac

Fault Module Name: BIB.dll

Fault Module Version: 1.1.17.1

Fault Module Timestamp: 422ed745

Exception Code: c0000005

Exception Offset: 0000cfcb

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 2057

Additional Information 1: 7a4f

Additional Information 2: 7a4fb1c768601c1ab8bee47be260fb94

Additional Information 3: f4d8

Additional Information 4: f4d84fe92567b113132e8f021cde55f2

Views

3.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Mar 08, 2017 Mar 08, 2017

One suggestion is a system restore. Pick a date before this crash started happening.

start>

programs>

accessories>

system tools>

system restore>

choose a date before the problem started

Votes

Translate

Translate
Adobe
Community Expert ,
Mar 08, 2017 Mar 08, 2017

Copy link to clipboard

Copied

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

CS2 is SO old that unless you are using an equally old computer operating system, you will have problems

An idea that MAY work to install and/or run old programs in newer Windows... works for some, not for others

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 08, 2017 Mar 08, 2017

Copy link to clipboard

Copied

I am using Windows 7 64bit OS, logged in as a standard user (not admin)

I will try assigning full permissions and update.

Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 08, 2017 Mar 08, 2017

Copy link to clipboard

Copied

LATEST

One suggestion is a system restore. Pick a date before this crash started happening.

start>

programs>

accessories>

system tools>

system restore>

choose a date before the problem started

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 08, 2017 Mar 08, 2017

Copy link to clipboard

Copied

Moving to the Photoshop forum.

What OS are you using? Windows version 6.1 was Windows 7, right? What version are you using?

Also, have you considered updating Photoshop? There were some bug fixes to bring CS2 to version 9.0.2, but you're running 9.0.0 (updates here)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 08, 2017 Mar 08, 2017

Copy link to clipboard

Copied

Adobe Photoshop Version: 9.0 (9.0x196)

Operating System: Windows NT

Version: 6.1 Service Pack 1

System architecture: Intel CPU Family:6, Model:13, Stepping:4 with MMX, SSE Integer, SSE FP

Physical processor count: 4

Processor speed: 2294 MHz

Built-in memory: 8064 MB

Free memory: 2858 MB

Memory available to Photoshop: 2786 MB

Memory used by Photoshop: 50 %

Image cache levels: 6

Serial number: XXXXXXXXXXXXXXXXX

Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS2\

Temporary file path: C:\Users\XXXXX\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 445.9G, 337.5G free

Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS2\Plug-Ins\

Additional Plug-ins folder: not set

Installed plug-ins:

   ADM 3.10x21

   ASDStrm 1.03x2

   Accented Edges 9.0

   Angled Strokes 9.0

   Average 9.0 (9.0x196)

   BMP 9.0 (9.0x196)

   Bas Relief 9.0

   Camera Raw 3.0

   Chalk & Charcoal 9.0

   Charcoal 9.0

   Chrome 9.0

   Cineon 9.0 (9.0x196)

   Clouds 9.0 (9.0x196)

   Color Halftone 9.0 (9.0x196)

   Colored Pencil 9.0

   CompuServe GIF 9.0 (9.0x196)

   Conditional Mode Change 9.0 (9.0x196)

   Contact Sheet II 9.0 (9.0x196)

   Conté Crayon 9.0

   Craquelure 9.0

   Crop and Straighten Photos 9.0 (9.0x196)

   Crop and Straighten Photos Filter 9.0 (9.0x196)

   Crosshatch 9.0

   Crystallize 9.0 (9.0x196)

   Cutout 9.0

   Dark Strokes 9.0

   De-Interlace 9.0 (9.0x196)

   Difference Clouds 9.0 (9.0x196)

   Diffuse Glow 9.0

   Displace 9.0 (9.0x196)

   Dry Brush 9.0

   Embed Watermark 1.70.19

   Export Transparent Image 9.0 (9.0x196)

   Extract 9.0 (9.0x196)

   Extrude 9.0 (9.0x196)

   FastCore Routines 9.0 (9.0x196)

   Fibers 9.0 (9.0x196)

   Film Grain 9.0

   Filmstrip 9.0 (9.0x196)

   Filter Gallery 9.0

   Fit Image 9.0 (9.0x196)

   Fresco 9.0

   Generic EPS 9.0

   Glass 9.0

   Glowing Edges 9.0

   Grain 9.0

   Graphic Pen 9.0

   HDRMergeAlign 9.0x001

   HDRMergeUI 9.0x001

   Halftone Pattern 9.0

   Ink Outlines 9.0

   Lens Blur 9.0

   Lens Correction 9.0

   Lens Flare 9.0 (9.0x196)

   Lighting Effects 9.0 (9.0x196)

   Liquify 9.0

   MMXCore Routines 9.0 (9.0x196)

   Merge to HDR 1.0x001

   Mezzotint 9.0 (9.0x196)

   Mosaic Tiles 9.0

   Multiprocessor Support 9.0 (9.0x196)

   NTSC Colors 9.0 (9.0x196)

   Neon Glow 9.0

   Note Paper 9.0

   Ocean Ripple 9.0

   OpenEXR 9.0 (9.0x196)

   PCX 9.0 (9.0x196)

   PNG 9.0 (9.0x196)

   PNG Icons 1.22x1

   Paint Daubs 9.0

   Palette Knife 9.0

   Patchwork 9.0

   Paths to Illustrator 9.0 (9.0x196)

   Pattern Maker 9.0 (9.0x196)

   Photo CD 9.0 (9.0x196)

   Photocopy 9.0

   Photomerge 9.0 (9.0x196)

   PhotomergeCylmap 9.0 (9.0x196)

   PhotomergeRender 9.0 (9.0x196)

   PhotomergeUI 9.0 (9.0x196)

   Picture Package 9.0 (9.0x196)

   Picture Package Filter 9.0 (9.0x196)

   Pinch 9.0 (9.0x196)

   Pixar 9.0 (9.0x196)

   Plaster 9.0

   Plastic Wrap 9.0

   Pointillize 9.0 (9.0x196)

   Polar Coordinates 9.0 (9.0x196)

   Portable Bit Map 9.0 (9.0x196)

   Poster Edges 9.0

   Radial Blur 9.0 (9.0x196)

   Radiance 9.0 (9.0x196)

   Read Watermark 1.70.19

   Resize Image 9.0 (9.0x196)

   Reticulation 9.0

   Ripple 9.0 (9.0x196)

   Rough Pastels 9.0

   Save for Web Version 9.0x012

   ScriptingSupport 9.0

   Send Video Preview to Device 9.0 (9.0x196)

   Shear 9.0 (9.0x196)

   Smart Blur 9.0 (9.0x196)

   Smudge Stick 9.0

   Solarize 9.0 (9.0x196)

   Spatter 9.0

   Spherize 9.0 (9.0x196)

   Sponge 9.0

   Sprayed Strokes 9.0

   Stained Glass 9.0

   Stamp 9.0

   Sumi-e 9.0

   Targa 9.0 (9.0x196)

   Texturizer 9.0

   Tiles 9.0 (9.0x196)

   Torn Edges 9.0

   Twain Acquire 9.0 (9.0x196)

   Twain Select 9.0 (9.0x196)

   Twirl 9.0 (9.0x196)

   Underpainting 9.0

   Vanishing Point 9.0

   Variations 9.0 (9.0x196)

   Video Preview 9.0 (9.0x196)

   WIA Support 9.0 (9.0x196)

   Water Paper 9.0

   Watercolor 9.0

   Wave 9.0 (9.0x196)

   Web Photo Gallery 9.0 (9.0x196)

   Wind 9.0 (9.0x196)

   Wireless Bitmap 9.0 (9.0x196)

   ZigZag 9.0 (9.0x196)

Plug-ins that failed to load: NONE

Installed TWAIN devices: NONE

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines