Error after installing the new version of Lightroom CC

[Photonesie]

Hi all,

It seems to be a recurrent error, yet I haven't found a way to solve it in any other post.

I have installed Lightroom 2015.9.

When I launch it I have these two error messages on top of each other:

1) Win32 API error 126 ("The specified module could not be found.") when calling ::LoadLibrary from getCfunction

2) Could not call C function: private_load_AgCoreTech

I am running on windows 10 Home 64bit

What I have tried so far:

-uninstall lightroom and reinstall it

-uninstall/reinstall visual C++ 2015 redistributable

-Download Lightroom_64-bit_DLL (msvcr80.dll and msvcr100.dll)

Nothing worked.

Please help me find a solution to be able to use Lightroom

[F. McLion]

Read here: How to fix Lightroom launch error 'Could not call C function: private_load_AgCoreTech'.

[Photonesie]

Thank you for this advice, but as stated in my post, I already tried that and it did not work.

Now I have even reset windows and installed a new Lightroom and I have the same issue.

It is really annoying to pay for something that doesn't work...

[F. McLion]

Did you carry out a reboot (NOT shut down and restart) between removing, installing ... between every new process that involves any kind of setup?

On Win 10, this really is needed because of it's Fast Startup option that is turned on by default.

[Photonesie · Accepted solution]

Yes, I did reboot the machine.

I actually found the problem and the solution.

The problem was I couldn't install visual C++ 2010. (still don't know the reason though).

The solution:

Find this hidden folder: C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18

rename it C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18_old

Install visual C++ 2010

Now Lightroom works

[F. McLion]

Happy for you that it works now.

[xiaobin_leong]

I meet the same problem.

I want to know that I should rename S-1-5-18 to S-1-5-18_old ?

I have renamed it but I can't install microsoft visual c++ 2010.

Can you help me ?

[MarksCamera]

I am in the same situation as you, I already have c++ 2010 so it will not allow me to install a new one, did you find a solution?