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How do I get my money back

New Here ,
Mar 08, 2017 Mar 08, 2017

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i was charged for a 53 dollar fee that I was unaware of and I needed the program for school however I dropped out because I couldn't pay for tuition and I'm still paying for this and I tried taking creative cloud of 3 months ago and they kept taking money and I had to cancel 3 times til it actually stopped and now this!

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Creative Cloud

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Community Expert ,
Mar 08, 2017 Mar 08, 2017

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This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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New Here ,
Mar 09, 2017 Mar 09, 2017

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I TRIED AND THEY KEEP REDIRECTING ME HERE! They don't even answer my question they just go away

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Adobe Employee ,
Mar 09, 2017 Mar 09, 2017

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Hi,

You need to log in with Adobe ID with which the Creative Cloud was purchased.

Regards

Rajashree

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