I cant get my membership cancelled !!

[amna0704]

Ive been trying to cancel my membership through chatting with the support team since i dont have the "cancel membership" option. and guess what no one responds or anything like im desperate to end it but nobody replies ??? what am i supposed to do in this case should i just send a complaint email ???

[John T Smith]

Adobe does not work via email, and no other user here will be able to help... only chat

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

[amna0704]

But no one is there to chat with ??? ive been trying so many times like i need it cancelled right now

[Ned Murphy]

I will link your posting somewhere that it might get the attention of a person who visits these forums that can help with your cancellation request.  I will also recommend you send a private message to this person explaining how you are not able to make contact nor cancel the subscription yourself (https://forums.adobe.com/people/Rajashree%20Bhattacharya ).  Be aware that Rajashree is not likely available over the weekend, but you never know.

[Jeff A Wright]

Moving this discussion to the Adobe Creative Cloud forum.

Amna0704 you can find complete details on how to cancel your membership at Cancel your Creative Cloud membership .  If you are unable to contact our support team directly at Contact Customer Care then I would recommend utilizing a different web browser, smartphone, or tablet.  The current security settings, add-ons, or plug-ins may be preventing the chat functionality in your current web browser.

[Rajashree Bhattacharya]

Hi amna0704,

I have sent you a private message, please check & respond.

Regards

Rajashree