How to unlock EPS/Ai i bought in Stock

[dianal47233316]

Bought an image with a background that I assumed would have been very easy to unlock from the background and use in my project - but no. It's locked down hard, selecting all and unlocking doesn't work, unlock isn't even live when I select all. This is EXTREMELY FRUSTRATING - not sure why any icon sold in stock would have a background in the first place - who would ever want that??

[Moved from non-technical Lounge Forum to Stock forum... Mod]

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[Mohammad.Harb · Accepted solution]

Check the Layers Panel and Check if all layers are Unlocked   from   window -> layers or   F7