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No sound for training videos

Explorer ,
Mar 11, 2017 Mar 11, 2017

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On several occasions I noticed that training videos do not have sound. Is that for real? I checked the mute on my computer and it's not on my end. Here two video examples on this page:

 

https://helpx.adobe.com/search.html#q=brush&t=All&sort=relevancy&CommonProduct=Adobe%20Photoshop%20L...

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correct answers 1 Correct answer

Explorer , Mar 15, 2017 Mar 15, 2017

Lately, I've been having a problem with Chrome using Windows 10. These problems were fixed via Microsoft forum and by downloading / installing the latest version...

My other/best fix to the no sound problem: I downloaded Adobe Flash Player. Fixed, done!!! 

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LEGEND ,
Mar 11, 2017 Mar 11, 2017

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Audio is there for me. Windows 10. I used your link.

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Explorer ,
Mar 15, 2017 Mar 15, 2017

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I found this: Top 3 ways to fix no sound or audio in youtube videos - YouTube

I changed browser and the sound worked fine. I like using Chrome all the time, so if I run into this issue again then I'll just use Edge for that one time. 

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LEGEND ,
Mar 15, 2017 Mar 15, 2017

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That is strange. Chrome is the only browser I use. Audio always seems to be there when I need it.

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Explorer ,
Mar 15, 2017 Mar 15, 2017

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Lately, I've been having a problem with Chrome using Windows 10. These problems were fixed via Microsoft forum and by downloading / installing the latest version...

My other/best fix to the no sound problem: I downloaded Adobe Flash Player. Fixed, done!!! 

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