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Why can't my InDesign find Acrobat?

New Here ,
Mar 12, 2017 Mar 12, 2017

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I only use Acrobat to change files into .pdfs. I have Acrobat 8 and it's been working fine. Suddenly my InDesign program says it cannot find Acrobat.

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Standards and accessibility

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Mar 12, 2017 Mar 12, 2017

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Without a bit more information (such as platform - Windows or MacOS and version of same and version of InDesign), there isn't much we can do to even guess at the cause of your symptoms much less a solution.

          - Dov

PS:     Acrobat doesn't “change files into .pdfs” but rather, can be part of the process of creating PDF files from other file formats.

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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New Here ,
Mar 12, 2017 Mar 12, 2017

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We have windows 10, Acrobat 8, and Indesign CS3. And I understand, that was a poor choice of word (change vs create).

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New Here ,
Mar 12, 2017 Mar 12, 2017

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I was finally able to get hold of my son-in-law, and he was able to walk me through this issue. For some reason InDesign had reset itself to using Word. I'm the only one that uses this and I know I didn't reset it. Don't recall any updates lately.

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LEGEND ,
Mar 16, 2017 Mar 16, 2017

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Acrobat 8 is no longer supported by Adobe and most likely has not been updated to work with Windows 10. I would expect that some update to Widows 10 or InDesign broke the link to Acrobat 8. Even if you can reestablish the link you might lose in the future due to some update to Windows 10 or InDesign.

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