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[chloew56775136]

trying to get a free trail of After effects and this message is coming up, I'm already signed in. however it is saying that my password is incorrect. anyone help?

[Szalam · Accepted solution]

That is your computer's operating system asking for your login information for your computer. It is not asking for your Adobe password, but rather your pc user account password.

[chloew56775136]

that worked thanks

[Szalam]

No problem! Glad to help.

I hope you have fun! After Effects is the most complex piece of software Adobe makes, so you are in for a rather large, but rewarding learning curve.