• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Why does Lightroom say preview is not available? I checked and there are no updates available on my Lightroom.

Community Beginner ,
Mar 13, 2017 Mar 13, 2017

Copy link to clipboard

Copied

Why does Lightroom say Preview not available?  I checked and there are no updates available for my Lightroom

Views

763

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Mar 14, 2017 Mar 14, 2017

Yes, you can delete it. LR CC did copy and make an upgrade to your catalog.

You can't go back with your LR CC working catalog anyway.

Votes

Translate

Translate
Community Beginner ,
Mar 13, 2017 Mar 13, 2017

Copy link to clipboard

Copied

Lightroom version: 4.4 [891433]

Version: 10.11 [6]

Application architecture: x64

Logical processor count: 8

Processor speed: 2,6 GHz

Built-in memory: 8192,0 MB

Real memory available to Lightroom: 8192,0 MB

Real memory used by Lightroom: 319,2 MB (3,8%)

Virtual memory used by Lightroom: 1673,6 MB

Memory cache size: 48,1 MB

Maximum thread count used by Camera Raw: 4

Displays: 1) 1440x900

Application folder: /Applications

Library Path: /Users/brendabotha/Pictures/Lightroom/Lightroom 4 Catalog.lrcat

Settings Folder: /Users/brendabotha/Library/Application Support/Adobe/Lightroom

AudioDeviceIOBlockSize: 512

AudioDeviceName: Built-in Output

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 44100

Build: Uninitialized

CoreImage: true

GL_ALPHA_BITS: 8

GL_BLUE_BITS: 8

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 2048

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 8

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: NVIDIA GeForce GT 650M OpenGL Engine

GL_SHADING_LANGUAGE_VERSION: 1.20

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 2.1 NVIDIA-10.10.14 310.42.25f02

GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_separate_stencil GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_light_max_exponent GL_NV_multisample_filter_hint GL_NV_point_sprite GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 13, 2017 Mar 13, 2017

Copy link to clipboard

Copied

What is the source of your images, the type of the camera?

Look here which version is needed for which camera: Cameras supported by Camera Raw

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 13, 2017 Mar 13, 2017

Copy link to clipboard

Copied

I am using Nikon D4 as well as Nikon 810.

According to the list you sent me I think I might need a newer version.  I have Lightroom 4.4 version 10.1?

But why does my lightroom not automatically do the upgrading?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 13, 2017 Mar 13, 2017

Copy link to clipboard

Copied

There is no update for LR 4. 4.4 is the last update for LR 4. You have to either buy LR 6 or subscribe to the Photographers subscription plan to get LR CC 2015 (LR 6 and LR CC 2015 are the same program with different licensing) or use the free DNG converter program to convert the Nikon NEF files to DNG files.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 14, 2017 Mar 14, 2017

Copy link to clipboard

Copied

I am subscribed to Lightroom cc and payments are up to date until Sept 2017.  Sorry but I am clueless of why I have Lightroom 4

on my computer. Should it say something different or have I downloaded the incorrect version?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 14, 2017 Mar 14, 2017

Copy link to clipboard

Copied

Open the Adobe CC desktop app and select LR CC2015 to install.

or

Download LR CC2015 from here: Download Photoshop Lightroom

Install base 2015.0 installer first and the apply update to 2015.9.

To sign on use the email you have used for the subscription.

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 14, 2017 Mar 14, 2017

Copy link to clipboard

Copied

Thank you. I am going to try this immediately.

Regards

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 14, 2017 Mar 14, 2017

Copy link to clipboard

Copied

Thank you.  I have both downloaded on my computer.  (I must say quite ignorant from my side)

I have for some reason started using LR4 again...instead of LRcc.  All my problems are solved now that I am back at LR cc.

Can I delete LR4 so that I don't run into a similar problem again ?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 14, 2017 Mar 14, 2017

Copy link to clipboard

Copied

Yes, you can delete it. LR CC did copy and make an upgrade to your catalog.

You can't go back with your LR CC working catalog anyway.

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 14, 2017 Mar 14, 2017

Copy link to clipboard

Copied

LATEST

Thank you ever so much.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines