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Can't send drawings from Adobe Draw to Creative Cloud

New Here ,
Mar 14, 2017 Mar 14, 2017

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Hi

I have a problem since yesterday

I made a drawing but when I try to send it on PSD or PDF on Creative Cloud, this doesn't work and this is writting :

The download failed. Please try again.

I don't understand why , because I draw some drawings some times ago and can send them like this.

But this time it doesn't work, can someone know why ?

Thanks for your help

(Sorry if my english isn't perfect, I'm french)                   Elodie

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correct answers 1 Correct answer

Adobe Employee , Mar 14, 2017 Mar 14, 2017

Hi Elodie.

Can you contact me through Draw's in-app feedback (all of your device/software information will be included in the email). Tap Settings in the lower navigation, then Send Feedback.

Sue.

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Adobe Employee ,
Mar 14, 2017 Mar 14, 2017

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Hi Elodie.

Can you contact me through Draw's in-app feedback (all of your device/software information will be included in the email). Tap Settings in the lower navigation, then Send Feedback.

Sue.

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New Here ,
Mar 14, 2017 Mar 14, 2017

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Okay I'm gonna send a comment in the app, thanks for your help

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