Adobe After effects free trial won't install.

[stayhydrated4sure]

I tried to get the 30 day free trial for after effects. I clicked download, then opened it, then clicked "Run" and then "Yes" when it asked me "Do you want the following program to make changes to this computer?" After I clicked that, it didn't do anything. I tried moving the file named "After_Effects_Set-Up" to the users file, and it didn't work. Then I moved the set-up file to the desktop & tried to download it. Neither worked. I've tried doing this every once and a while for a couple of weeks, but it still doesn't work. My computer has definitely restarted between then and now. I looked at task manager, and there it is, "After_Effects_Set-Up.exe*32. Sitting there. Probably doing nothing. I'm on windows 7. If you guys can help me, then that would be great.

[John T Smith]

First, all trials are now 7 days Adobe has announced that Creative Cloud trials have been reduced from 30 days to 7 days, effective i...

Second, do you have the required 64bit version of Windows?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

[stayhydrated4sure]

Thank you so much for responding, and responding so quick. Yes I do have the 64-bit version of Windows 7.

[stayhydrated4sure]

Is there something else I need to do before downloading the trial?

[Szalam · Accepted solution]

Try installing it via the Creative Cloud app instead.

[stayhydrated4sure]

Thank you so much! It worked. I downloaded the application and then I clicked free trial next to after effects and it downloaded just fine.

[Szalam]

Glad it's working for you!

Don't forget to mark the post with the solution as the Correct Answer to close out the thread and so that future forum folk can find the answer more quickly. (And feel free to mark any/all posts as "helpful" too.)