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When I try to download and save my EBook it doesn't not allow me to because it says its already used by another user. Please fix this
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The error is linked with a other authiorze. Has you open the eBook before you Authoirze your Programm?
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No... I attempted to but it did not open. It was on an iPad.
Sent from my iPhone
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If you have the eBook not open before seems a problem with the file itself. Seems that linked with adobe id before you can open with your Adobe ID. Contact your Reseller for reset the file.