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Undo (Strg-Z) do not work in v. 0.6.16

New Here ,
Feb 22, 2017 Feb 22, 2017

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Hello,

Since V0.6.16 of ED, the UNDO-Function doesn’t work anymore. Is it a Bug or do i something wrong? 😉

Thanks

Klaus

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LEGEND , Mar 14, 2017 Mar 14, 2017

Elaine will realize what the bug is then. It seems the first undo is assuming a US keyboard, but after that it behaves correctly.

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Adobe Employee ,
Mar 03, 2017 Mar 03, 2017

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Hi, Klaus-

This should definitely work - are you on Mac or Windows?

-Elaine

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New Here ,
Mar 05, 2017 Mar 05, 2017

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i am on Windows right now.  i was testing the UNDO again.

- First I opened an old File,
- created some new Object and UNDO. Nothing happened.

- Next, I created a new File, placed some Rectangles… UNDO… No Undo.

- Closed the PRG, did the same thing again but changed the color of a Rectangle… UNDO… now, UNDO works.

- Since now, UNDO works from start too. Very strange, but maybe a Problem with old Preferences.

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Adobe Employee ,
Mar 13, 2017 Mar 13, 2017

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Unfortunately, we were unable to reproduce this on our side. Is there anything else you can tell us about your system? Are you using a QWERTZ keyboard?

Thanks,

-Elaine

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New Here ,
Mar 14, 2017 Mar 14, 2017

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Yes, i'm using a QWERTZ keyboard.

Sorry, don't have more Information for you.

Greetings

Klaus

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LEGEND ,
Mar 14, 2017 Mar 14, 2017

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If you do Strg-Y does it undo?

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New Here ,
Mar 14, 2017 Mar 14, 2017

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YES! It does UNDO with Strg-Y until i Change the Color then it will Undo with Strg-Z

🙂

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LEGEND ,
Mar 14, 2017 Mar 14, 2017

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Elaine will realize what the bug is then. It seems the first undo is assuming a US keyboard, but after that it behaves correctly.

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Adobe Employee ,
Mar 15, 2017 Mar 15, 2017

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This is an issue coming from Windows. When the keyboard layout is changed (e.g. from ENG to DEU) the keys are not updated immediately for UWP applications. A workaround for this is to open a Win32 application like Notepad or the browser and type something into it. Or open the on screen keyboard. Afterwards the keyboard layout will be updated everywhere. 

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