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Error in PDF generation when using Publish Online

New Here ,
Mar 15, 2017 Mar 15, 2017

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I have recently tried up upload an InDesign document to Publish Online and am receiving an error that users will not be able to download the PDF. (Screenshot attached).

This was a slightly modified version of a document that I had no problems in the past uploaded to Publish Online. They were small editorial changes, so I do not know what is causing this error. The message gives no indication of the nature of the error. I can export it to an Interactive PDF from InDesign without difficulty.

As I would like users to be able to download a PDF copy, I would be interested to fix this issue.

Thanks in advance for any help.

--Bob

Screen Shot 2017-03-15 at 11.50.43 AM.png

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correct answers 1 Correct answer

Community Expert , Mar 15, 2017 Mar 15, 2017

Did you try again?

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Community Expert ,
Mar 15, 2017 Mar 15, 2017

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Did you try again?

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New Here ,
Mar 15, 2017 Mar 15, 2017

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OK BobLevine, did you work some kind of magic?

Initially, I tried at least 4 different times, receiving the same error each time. I tried one more time after seeing your post and no error. Go figure. Thanks for the reply.

B.

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Community Expert ,
Mar 15, 2017 Mar 15, 2017

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You know that old saying that insanity is doing the same thing over and over again expecting a different result? Doesn't apply to InDesign.

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