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Temporary Locked Files From Printing

New Here ,
Mar 01, 2017 Mar 01, 2017

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Temporary files are being left in the user roaming profile after a print job. Unable to delete this files Z@*.tmp because they are used by a system process. After a long troubleshooting session with Microsoft, they chalked it up to an Adobe issue. File path is C:\Users\userprofile\AppData\Local\Temp.

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Edit and convert PDFs

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Community Expert ,
Mar 01, 2017 Mar 01, 2017

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Is this an Acrobat or Acrobat Reader question?

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Mar 15, 2017 Mar 15, 2017

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It is Acrobat DC, not reader.

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LEGEND ,
Mar 01, 2017 Mar 01, 2017

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acrboat  wrote

File path is C:\Users\userprofile\AppData\Local\Temp.

if this path is in a Microsoft server then you have set your printer up incorrect

if it is on a workstation i.e, w8, w8.1 or wx then the user needs admin or superuser rights to touch that file and if Adobe software was preinstalled then thats why they don't have permission by default... you could workaround it with a homegroup or new temp file location

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New Here ,
Mar 15, 2017 Mar 15, 2017

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I have tested this with an admin account on W7 and W10 OS. The temporary files are still locked. Error says they are still opened in System even after closing Adobe Acrobat DC.

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