Lightroom 6.8 will not update to 6.9 on Mac OS Sierra

[captainzeb]

Hi,

In Lightroom on my MacBook Pro, when I click on Help-->Updates, Adobe tells me that my software is up to date.  How do I upgrade to 6.9?  Do I have to uninstall and then reinstall Lightroom?  If so, will I have to reconfigure Lightroom to my current preferences? 

Thanks

Brent

[Sahil.Chawla]

Hi Brent,

Please use this link download the update manually Download Photoshop Lightroom

Regards,

Sahil

[captainzeb]

Hi Sahil,

I tried that and the update failed. It directed to me an error log which contains the message:

Lightroom CC (2015.9) / 6.9

Update is not applicable. Error Code: U44M2P28

Please advise on next steps.

Thanks

Brent

[JP Hess]

You can download the update installer directly from the following website:

Download Photoshop Lightroom

Click on "Adobe Photoshop Lightroom 6" and all of the updates will be listed. Just download the 6.9 update and run it.

[captainzeb · Accepted solution]

I fixed it myself by moving the Lightroom application to the Trash, downloading/installing LR 6 from my Adobe account and downloading/installing the 6.9 upgrade.

Thanks to everyone for your suggestions.

-Brent