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Hello,
I'm importing an MP4 video into my Premier Pro/After Effects timeline and cannot get any audio track out of it.
Information:
The mp4 video does play audio playback on video-viewing programs (VLC WMP)
The video is from someone who edited the clip, I need to re-edit it.
What I've tried:
Clearing Cache. (100% cleared along with new destination for memory cache)
Exporting Audio only (mp3) from the file via Encoder CC. (Just produces a long silent audio file)
Exporting Mp4 into H264 via Encoder CC: It produced no sound.
PC Specs:
i7700k @ 4.2GHZ
16 GB Ram DDR4
GPU: NVidia GTX 970
Media Info:
General
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (mp41/mp42/isom)
File size : 1.08 GiB
Duration : 56 min 57 s
Overall bit rate mode : Variable
Overall bit rate : 2 727 kb/s
Encoded date : UTC 2017-03-03 00:19:17
Tagged date : UTC 2017-03-03 00:29:09
IsTruncated : Yes
Video
ID : 2
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L3.1
Format settings, CABAC : Yes
Format settings, ReFrames : 2 frames
Format settings, GOP : M=2, N=30
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 56 min 57 s
Bit rate mode : Variable
Bit rate : 4 997 kb/s
Maximum bit rate : 768 kb/s
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 29.970 (30000/1001) FPS
Original frame rate : 25.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.181
Stream size : 1.99 GiB
Title : Core Media Video
Encoded date : UTC 2017-03-03 00:19:17
Tagged date : UTC 2017-03-03 00:29:09
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Audio
ID : 1
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 56 min 57 s
Source duration : 56 min 57 s
Bit rate mode : Constant
Bit rate : 128 kb/s
Channel(s) : 2 channels
Thank you!
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Hi brianf40169855,
I'm importing an MP4 video into my Premier Pro/After Effects timeline and cannot get any audio track out of it.
Are you able to import audio in Premiere Pro?
Please attach a screenshot of Premiere Pro (after importing that clip)?
Is this issue happening with all of your clips or is it specific to one?
Thanks,
Kulpreet Singh
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Are you able to import audio in Premiere Pro?
Please attach a screenshot of Premiere Pro (after importing that clip)?
Is this issue happening with all of your clips or is it specific to one?
Yes I am able to import audio into Premiere Pro.
No, this is a clip specific problem.
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Hi brianf40169855,
Please check this link: FAQ: MP4, MOV, AVCHD files import without audio in Premiere Pro CC (2015.3) and CC 2017
Thanks,
Kulpreet Singh
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Hi brianf,
Have you tried the recommended steps, Please let us know the status.
Thanks,
Vidya
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Its all in the source patching:
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Have the "someone" who originally produced the clip export a .wav file of the timeline and use that for your reedit.