I have actualized Adobe cloud, and now can't open .obj from photoshop

[eva_d]

Hello,

I just actualized the latest versions of different apps in Creative Cloud, and now I can't open .obj . When I tryi to open an .obj file in Photoshop, the following window pops up:

Translation: This action couldn't be completed because the 3D functionality is currently deactivated because OpenGL is not activated.

This was working few hours ago, and I have never seen this. Funny thing is that it opens .dae without a problem. What happens and how can I solve it?

Thank you.

[War Unicorn]

Is GPU acceleration enabled under Edit > Preferences > Performance > Graphics Processor Settings?

[eva_d]

Hi,

it shoud be activated.

Is it these settings?

[War Unicorn · Accepted solution]

That's the one. It's enabled. Weird. Try looking at the settings under the "Advanced Settings" button immediately underneath as well.

Did you try also updating the drivers for the video card? NVIDIA released new drivers the other day.

[eva_d]

It magically started working again. If I have this problem again I'll check what you say. Thank you.

[War Unicorn]

Awesome, as long as it's working again.    Probably just needed a kick in the pants or something. (I also should mention: Sometimes a system restart helps.)