CS2 Activation - currently working but in a haphazard fashion

[clomanrob]

I am looking for some official advice as we purchased some software licences in 2013 that included CS2/Photoshop and over the last few weeks it has started running in a haphazard fashion with toolbars blacking out and windows disappearing whilst in use.

We are potentially looking to un-install / re-install the software but I understand any activation key that we may be able to find may be useless now anyway.

I am loathe to uninstall software that although it is working badly, is working and potentially be left with nothing because we can't "activate" it.

PC's are Windows 7 and having rung and emailed Adobe am told this is my only route to resolve the issue.

Please can somebody at Adobe give me instruction.

Thanks & regards

[John T Smith · Accepted solution]

Nobody at Adobe will reply... CS2 is too old for support

CS2 + Acrobat 7 + Audition 3 (AND EARLIER) Activation Server is gone, so read below

https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html?promoid=19SCDRQK

You MUST use the special version and serial number on the page, not your original disc or serial number

An idea that MAY work to install and/or run old programs in newer Windows

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)