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Re: Lines appear above or below the logos when printing

New Here ,
Mar 16, 2017 Mar 16, 2017

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I have a similar problem. I am using InDesign CC 2017. I have made a banner that contains several customer provided logos. Lines appear above or below the logos exactly where the placeholder are. I am printing on scrim using a HP5500 wide format printer. These lines are not visible in InDesign in any viewing mode. None of the placeholders have a stroke.

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Community Expert ,
Mar 16, 2017 Mar 16, 2017

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Weeneydog, what is the color mode of your banner document? Is it RGB or CMYK? (Look under Edit > Transparency Blend Space). Also, what are the color models of the placed logo art files? You should be entirely RGB on all these choices (unless it is a PostScript printer driver). Also, are you printing from InDesign directly or are you exporting a PDF and printing from the PDF? If the latter, how are you making the PDF?

Mike Witherell

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New Here ,
Mar 16, 2017 Mar 16, 2017

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The color space is cmyk. The logos are jpeg (rgb). There is nothing on the master pages. The printer supports cmyk and rgb. Do I need to change my color space to rgb so there is not conflict with the logos?

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Community Expert ,
Mar 16, 2017 Mar 16, 2017

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While no always critical, I generally recommend making all color spaces agree. That way, if you are doing anything blend-mode or transparency, the outcome should work well. How are you making the PDF that you are printing from?

Mike Witherell

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New Here ,
Mar 16, 2017 Mar 16, 2017

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I export it directly from inDesign.

On Mar 16, 2017 1:44 PM, "Michael Witherell" <forums_noreply@adobe.com>

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Community Expert ,
Mar 16, 2017 Mar 16, 2017

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Yes, but what settings when you make the PDF?

Mike Witherell

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New Here ,
Mar 16, 2017 Mar 16, 2017

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Default setting for preset "High Quality Print".

Sent from my Verizon, Samsung Galaxy smartphone

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Community Expert ,
Mar 16, 2017 Mar 16, 2017

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I see that Sandra Pernille, who asked the original question has dropped off this thread and it has moved in a direction away from helping her. I'm going to branch your question to a new thread, weeneydog​, so that you can both get the answers that you need.

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