Hi,
Every time I try to start up After Effects CC an error message appears and it quits unexpectedly.
This happens everytime, either when I try to open an existing project or start up the application from the launchpad.
I tried restarting the computer, and uninstalling/installing After Effects again, making sure all plugins and files were deleted!
What is the problem and how can I solve it?
Can someone help me?
Here are the details (sorry for the long text):
Process: After Effects [12906]
Path: /Applications/Adobe After Effects CC 2017/Adobe After Effects CC 2017.app/Contents/MacOS/After Effects
Identifier: com.adobe.AfterEffects
Version: 14.1 (14.1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: After Effects [12906]
User ID: 501
Date/Time: 2017-03-16 23:50:48.261 -0700
OS Version: Mac OS X 10.10.5 (14F27)
Thread 6 Crashed:: Dispatch queue: com.apple.root.utility-qos
0 BEE.dylib 0x000000010f798aca BEEp_MakeItemCacheValue(std::vector<unsigned char, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const&) + 10
1 BEE.dylib 0x000000010f7a140e boost::detail::function::function_invoker1<BEE_ItemCacheValue* (*)(std::vector<unsigned char, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const&), boost::intrusive_ptr<MC_Stuff>, std::vector<unsigned char, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const&>::invoke(boost::detail::function::function_buffer&, std::vector<unsigned char, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const&) + 14
2 MC.dylib 0x0000000110bb91bd MC_Stuff::CreateSubclass(char const*, std::vector<unsigned char, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> >&) + 253
3 MC.dylib 0x0000000110bb8666 MC_SortDir::ScanOneDiskCacheFile(dvacore::filesupport::File&) + 1094
4 MC.dylib 0x0000000110bba388 MC_SortDir::ScanDiskCacheDir() + 1768
5 com.adobe.dvacore.framework 0x0000000113174142 dvacore::threads::(anonymous namespace)::SubExecutorImpl<dvacore::threads::ThreadSafeQueue<dvacore::threads::(anonymous namespace)::AllocatedFunctionWithSerialNumber> >::CallFunctionWithExceptionHandler(boost::function<void ()> const&) + 34
6 com.adobe.dvacore.framework 0x0000000113175083 dvacore::threads::(anonymous namespace)::SubExecutorImpl<dvacore::threads::ThreadSafeQueue<dvacore::threads::(anonymous namespace)::AllocatedFunctionWithSerialNumber> >::OnThreadExecute(boost::shared_ptr<dvacore::threads::(anonymous namespace)::SubExecutorImpl<dvacore::threads::ThreadSafeQueue<dvacore::threads::(anonymous namespace)::AllocatedFunctionWithSerialNumber> > > const&) + 179
7 com.adobe.dvacore.framework 0x0000000113193dc4 dvacore::threads::WrapExecuteTopLevelFunction(void*) + 36
8 libdispatch.dylib 0x00007fff8c551c13 _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff8c55488f _dispatch_root_queue_drain + 935
10 libdispatch.dylib 0x00007fff8c562fe4 _dispatch_worker_thread3 + 91
11 libsystem_pthread.dylib 0x00007fff8ec89a9d _pthread_wqthread + 729
12 libsystem_pthread.dylib 0x00007fff8ec873dd start_wqthread + 13
Model: MacBookPro11,2, BootROM MBP112.0138.B15, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f15
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports
Network Service: Thunderbolt Ethernet, Ethernet, en4
PCI Card: Apple 57762-A0, Ethernet Controller, Thunderbolt@195,0,0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: USB Optical Mouse
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Thunderbolt Device: Thunderbolt to Gigabit Ethernet Adapter, Apple Inc., 1, 5.5
1
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