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Probleme mit CC 2017 (startprobleme, benutzungsprobleme,...)

New Here ,
Mar 16, 2017 Mar 16, 2017

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Hi Community,

Ich habe seit paar Tagen das Adobe CC Paket und bin leider etwas enttäuscht.

Photoshop und Dreamweaver starten nach mehreren uninstall/install immer noch nicht.

Das Programm ... funktioniert nicht mehr.

Weiter geht es mit Problemen bei Illustrator´, InDesign und Muse

Hier muss ich den Computer jedes mal neu starten, damit EINS von denen vernünftig funktioniert, da ansonsten die Maus flackert und es nicht möglich ist im Programm zu arbeiten. (Obwohl alles normal angezeigt wird .... Nur die Registerkarten oben werden instant geschlossen wenn man sie öffnen möchte)

Habe Win 10 64bit... Braucht ihr nochwas? Oder weiß schon so jemand was das Problem ist...

Gruß Robin

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Adobe
Community Expert ,
Mar 16, 2017 Mar 16, 2017

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Do not count on Windows to be fully up to date when it comes to device drivers

Go to the vendor site to be sure you have an updated driver for your graphic adapter

•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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Community Expert ,
Mar 17, 2017 Mar 17, 2017

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Can you go to the Windows Reliability Monitor (type reliability into the Windows search box). If there is a red cross at the time of the failure, click on it. That should list a critical event for the Adobe app (e.g. Photoshop)

Click on that event and it will give you details of the issue. Please paste that here.

Note - if it mentions Lavasoft then uninstall Web Companion / Adaware which is known to have issues with Photoshop.

Dave

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New Here ,
Mar 17, 2017 Mar 17, 2017

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LATEST

Name der fehlerhaften Anwendung: Photoshop.exe, Version: 18.0.1.29, Zeitstempel: 0x583e911d

Name des fehlerhaften Moduls: unknown, Version: 0.0.0.0, Zeitstempel: 0x00000000

Ausnahmecode: 0xc0000095

Fehleroffset: 0x000001b25f62b5d2

ID des fehlerhaften Prozesses: 0x247c

Startzeit der fehlerhaften Anwendung: 0x01d29e8f6e8eb786

Pfad der fehlerhaften Anwendung: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe

Pfad des fehlerhaften Moduls: unknown

Berichtskennung: 222594ee-7933-407b-861a-a0fff4babb6b

Vollständiger Name des fehlerhaften Pakets:

Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

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