• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

uploading adobe muse html to bluehost and getting a 404 error page

New Here ,
Mar 16, 2017 Mar 16, 2017

Copy link to clipboard

Copied

. All the files were uploaded into the public_html folder where my previous wordpress website files were in, I deleted all of that though. Not really sure how to fix this at all please help.

[Moved from non-technical Lounge Forum to specific Program forum... Mod]

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

Views

674

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Mar 17, 2017 Mar 17, 2017

step1 = upload the site to Adobe BC as a free temp website (provide link) to test that your site works

step2 = contact bluehost and ask them to look at your files from their end... they are wordpress and we are Muse (oil and water)

Votes

Translate

Translate
Adobe Employee ,
Mar 17, 2017 Mar 17, 2017

Copy link to clipboard

Copied

Hi lc2chen,

Just to be sure, did you try the procedure described in this document? Ensure that you have followed the procedure described here.

Upload a Muse site to a third-party hosting service

Let us know if you still need assistance.

Thanks,

Preran

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 17, 2017 Mar 17, 2017

Copy link to clipboard

Copied

I tried it but it didn't work, something is wrong with the link between my folders and my domain

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mar 17, 2017 Mar 17, 2017

Copy link to clipboard

Copied

Hi lc2chen,

Sounds like you haven't uploaded all the files exported by Muse.

If you use Filezilla or another 3rd party FTP tool, you have to be sure to upload all the files exported by Muse for your site to work correctly.

You can also use the 'Upload to FTP host...' menu item within Muse to upload all the files to your web hosting provider.

Let me know if this helps.

Regards,

Ankush

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 17, 2017 Mar 17, 2017

Copy link to clipboard

Copied

I did use FileZilla and manually dropped the files into public_html folder and still it did not work

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 17, 2017 Mar 17, 2017

Copy link to clipboard

Copied

LATEST

step1 = upload the site to Adobe BC as a free temp website (provide link) to test that your site works

step2 = contact bluehost and ask them to look at your files from their end... they are wordpress and we are Muse (oil and water)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines