Lightroom 6 (not cc) not installing on MacBook Pro with OSX10.12

[jaggedhorizon]

Hello everyone,

I decided to upgrade to LR6 standalone from LR5. I've read that LR6 would not work with OSX 10.9 Mavericks so I first did a long-overdue update to Sierra 10.12 (after backing up to Time Machine of course).

I paid and downloaded the upgrade and provided the previous LR5 code.  I tried to install using the *.dmg file, without having any other apps open at the time, but all I get is a box stating: "Your installation encountered errors. Installer failed to initialise. This could be due to a missing file".

There is no error code.

I tried restarting the laptop and redownloading the software - no luck. (LR5 seems to continue working just fine)

Any ideas? Many thanks!

(I'm not a highly experienced Mac user but I'll find my way to a file or folder if I need to look for / delete something).

[F. McLion]

Please download again from here: Download Photoshop Lightroom

[jaggedhorizon]

Many thanks for the reply - I just tried using your link and scrolling down to "Download...Lightroom 6" and I'm getting exactly the same error... any other thoughts?

[F. McLion]

Did you completely download first to your desktop and then start the installer from the desktop?

[jaggedhorizon]

yes, of course, every time...

Any other ideas? Should I just use Time Machine to roll back to Mavericks, re-download LR6 and then see if it will work? (or is it sure not to?)

[DdeGannes]

Make sure you have dowloaded the main LR 6 installer it is 724 MB then you could run the update patch for the latest version version LR 6.9

[jaggedhorizon]

It's 762.3MB apparently... see print screens from the version I downloaded this morning and the one from the link provided by F. McLion - the program size is identical:

Thanks for all the help by the way!  I've tried to look in a few places for other info but nothing seems to match perfectly.

One solution might be to uninstall all my Adobe products and start again? (Or would that delete LR catalogs? I don't want to rely 100% on the backup last night if I can avoid it...)

[JP Hess]

You can confidently uninstall and reinstall Lightroom. Doing so will have no effect on your images or the catalog.

[DdeGannes]

OK you have the correct installer.

Only other thing I can think of is to update the OS X 10.12 to the latest version 10.12.3, I recall that there were some issues with the initial release.

[samwoolly]

I'm having the same problem. Did you ever find a solution?