Why is my CC updates window blank?

[sama45601524]

I have been trying to update my Creative Cloud to 2017 after the 'you have updates' window popped up. When I click on the CC icon in the panel at the top of my screen, it just shows a blank window. Is there any other way of updating CC?

[John T Smith · Accepted solution]

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help

-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

-and step by step http://forums.adobe.com/thread/1440508?tstart=0