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Publish Online - Failed to upload

New Here ,
Mar 19, 2017 Mar 19, 2017

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Hi,

I have several files that keep failing to upload using publish online.

I've worked indepth on one file to find the issue and have discovered that if I delete one page it will upload. If I attempt to upload that single page, it will also upload.

I keep getting Error #23 which according to a webpage I found is "Server Temporarily unavailable. Try again after some time."

I really need to get this files uploaded so they can be added to our website.

I have also read through other threads on here roughly around the same issue and nothing in them has been of any help.

Thanks,

Kim

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Community Expert ,
Mar 19, 2017 Mar 19, 2017

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Make sure your Creative Cloud desktop app is logged in to your Adobe ID. Go to the CC desktop app (menu bar on Mac, task bar in Windows) > "gear" icon > Preferences > General > Log Out. Then Log In with your Adobe ID.

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New Here ,
Mar 19, 2017 Mar 19, 2017

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Tried this and it still didn't work. Any other suggestions?

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