Why can't I see pages thumbnails on left hand side?

[Guest]

Hi all,

bit of novice here. I've been using Acrobat Pro 8 on Mac without a problem until yesterday. I opened the PDF and on the LHS where the pages icon is, no thumbnails appear. I then clicked on it and nothing happened, however, if I swipe to the right, the thumbnails appear is a floating dialog box.

Now, I like to use acrobat in my teaching to create tests, and like the fact I can open two PDF's and simply click on a thumbnail and move it from one document to the other. However, with this floating pages box, I simply can't do this.

Can anyone help?

Many thanks

Andy

[try67]

Acrobat 8 is a very old version. What's your OS version?

[Guest]

Thanks try67. My mac is currently running OS-X El Capitan version 10.11.6.

I'm a teacher so Acrobat Pro 8 is what they have given me. What is the newer version suitable for Mac's? Is is Pro DC?

[try67]

Yes, it is. And your OS version is not compatible with Acrobat 8, which might explain this strange issue.