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Unknown Error 237 when importing any video

New Here ,
Dec 15, 2016 Dec 15, 2016

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An unknown error has occurred while reading the video file. Connecting to Dynamic Link server failed. (237)

    F:\Dropbox\Media\20130825\GOPR2076.MP4

    F:\Dropbox\Media\20150917\GOPR1570.MP4

    F:\Dropbox\Media\20150919 - Flying\GP011570.MP4

    F:\Dropbox\Media\20160319 - Saint Pattys Day Weekend\GOPR1576.MP4

    F:\Dropbox\Media\20160712 - puppy\DSC_0055.MOV

I'm geting this error trying to import any video into lightroom. I've tried different types of video, from different cameras, using different codecs...and can't figure this out.

Has anyone else had this?

Operating System

Windows 10 Pro 64-bit

CPU

AMD FX-9590

RAM

24.0GB Dual-Channel DDR3

Gigabyte Technology Co. Ltd. 990FXA-UD3 (CPU 1)

4095MB NVIDIA GeForce GTX 1070 (Undefined)

2047MB NVIDIA GeForce GTX 960 (Gigabyte)

ForceWare version: 375.86

SLI Disabled

232GB Samsung SSD 840 Series (SSD)

4946GB Microsoft Storage Space Device

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Mar 21, 2017 Mar 21, 2017

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Hi tylers,

Are the video files you are trying to import saved on your Dropbox drive? Try moving them to your harddrive and let us know if that helps.

Thanks,

Akash

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