InDesign CC 2017 just hangs on startup

[paulv76424536]

My InDesign has updated to the 2017 version, but when I started it up, although I got the starting page, the program just hangs in loading mode, and I cannot access any of the tabs up the top or, it seems, work with files that I have opened. I cannot find any answer to this so far, and cannot reload a previous version of the program as it does not appear to have any way to do so. I need it to be operating correctly to work on a formatting project coming up.

[paulv76424536]

Oh, I am working within Windows 10 on a PC.

[Steve Werner]

The first thing to try is restoring your preferences:

Trash, Replace, Reset, or Restore the application Preferences

[TYPE A]

Hi Steve, I'm having the same issue since the latest upgrade to InDesign. I've restored my preferences and turned off all my fonts. Any ideas on what's going on? Thanks, Peter

[paulv25702943]

My computer has since died and I have replaced with a new one. I was then able to reinstall InDesign and use without any issue. So, if I had uninstalled it originally, perhaps a new install would have worked.