Problem installing Flash Player 25

[DebsB99]

I keep getting 'Application Initialization Error' message when trying to down load Flash Player 25 for firefox on a Windows 10 64 bit

The file downloads, and I run it ...................

Then I get this message

So far I have:

Uninstalled all Chrome browsers ( as there seemed to be some conflict!)

Uninstalled all previous versions of Flash Players

Re-booted laptop several times

But I am still stuck here.

What can I do?

[divya010193 · Accepted solution]

Hi,

You can try using the offline installer available under 'Still having problems' section on  Installation problems | Flash Player | Windows 7 and earlier page.

Also, I'd like to investigate why you are getting the 'Application Initialization Error' using the online installer.  Can you please upload the Adobe_ADM.log and Adobe_GDE.log files, saved at C:\Documents and Settings\<YourUserID>\Local Settings\Temp\ to cloud.acrobat.com/send using the instructions at How to share a document?

[DebsB99]

Thank you for your prompt response, I have created the link for the files that you have requested, please would you confirm the email address that I should send the link to please.

Many thanks

[divya010193]

As mentioned in the last step in the document, paste the copied link into your reply post.

Thanks

[DebsB99]

Sorry must have missed that bit!!

Here is the link........

https://files.acrobat.com/a/preview/150f67a1-1fe5-49ff-9903-0a123125b995

And, thank you, yes going through the other route does appear to have installed Flash.