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Performance and Usability issues on Microsoft Surface 4

New Here ,
Mar 21, 2017 Mar 21, 2017

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I was wonder if anyone else has seen the following issues with Lightroom on a Surface Pro 4.

  1. Very slow when changing specific levels; Sharping, Saturation, Vibrance, etc
  2. Extremely slow when using clone/heal operations
  3. Slow when trying to toggle the brushed areas
  4. Can be slow when brushing or erasing

Anyone have any tips?

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correct answers 1 Correct answer

Mar 22, 2017 Mar 22, 2017

Please ensure that your GPU drivers are up-to-date.

Thanks,

Akash

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Mar 21, 2017 Mar 21, 2017

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Hi mclewley,

Does it help if you uncheck "Use graphics processor" from Preferences>Performace in Lightroom? Please take a look at this article Adobe Lightroom GPU Troubleshooting and FAQ

Let us know if that helps.

Thanks,

Akash

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New Here ,
Mar 21, 2017 Mar 21, 2017

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Overall there is an improvement when unchecking this.  What is not clear is that according to the article and information provided my graphics card which comes with the Surface Pro 4 is supported and it passed OpenGL use.

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Mar 22, 2017 Mar 22, 2017

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Please ensure that your GPU drivers are up-to-date.

Thanks,

Akash

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New Here ,
Apr 06, 2017 Apr 06, 2017

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There is an improvement for some but not all areas.

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