Somekind Error 500

[turgutü34217284]

Hello;

I have a strange case for Muse 2017.02.

Case is just that:

1.Typekit fonts dont have preview.

2.I can select them  but when I try to add, Muse gives Error 500.

3.I can add Edge Web Fonts

4.İf I had a pre-desinged template  using Typekit font, there is no problem for exporting html,

or uploading ftp server. Fonts are used correctly. But in text menu they dont exist.

I have read everything for error 500 etc.

I did everything even deleting od files.

No solution.

Any idea?

Thanks

Turgut Unal

[ankushr40215001]

Hi Turgut,

As you have mentioned that all the other forum thread related to error 500 were already tried by you, I won't bother to ask you repeating them again.

However, I am looking around for more suggestions by our tech team.

Please give me some time.

Regards,

Ankush

[ankushr40215001]

Meanwhile could you please share some screenshots of the error for a closer look?

Regards,

Ankush

[turgutü34217284]

Hi Ankush

Thx for your kind and quick answer.

Here are the secreen shoots.

best

turgut

[turgutü34217284 · Accepted solution]

Hi ankush

I choosed clean and long way. (Anyway is the only way. /tom waits)

I formatted windows, and installed Muse again.

There is no problem now. Thx to Mercifull.

best

turgut

[Preran]

Thank you for sharing your solution with us. It will help other users with a similar issue. Glad to hear that you are all set now.

Thanks,

Preran

[turgutü34217284]

Hi Preran;

Back-up is life sometimes

best

turgut

[CL Design Studios]

I'm having this problem now, but i don't understand what the answer is.....Could someone elaborate?

[Keith_Gilbert]

I just encountered this error for the first time today. Here's what I did to fix it:

1. Quit all CC apps

2. Signed out of Creative Cloud using the CC Desktop app

3. Signed back in

4. Waited for Typekit fonts to sync

5. Ran Muse and opened file

6. Published to BC with the "upload all files" option

[Nancy OShea]

@CL Design Studios,

500 is a server error.

Exactly where and in what context are you seeing this?

[lina vanessa5F8E]

Hi, when I'm going to export the site in HTML

[lina vanessa5F8E]

Hi everyone!! I have the same problem about error 500 could you help me how to fix it?

[fotoroeder]

Please open a new thread with your issues with maybe screenshots or whatever.

This actual thread is solved.

Kind Regards,

Uwe

[lina vanessa5F8E]

This is the problem

[Nancy OShea]

This web forum does not support email files.  If you attached a file from email, we can't see it.  

If you still need help, don't reply by email. Come back to this web forum and use the picture icon to insert an image directly into your reply. 

[Lina5CFE]

 

[Nancy OShea]

This could be font problem.  Which fonts are you using in your web pages? 

[Lina5CFE]

It happens with any font I used Arial, myriad pro and with any font that I used 

[Nancy OShea]

Did you try disconnecting from the Interenet before you launched Muse?

[Lina5CFE]

Yes I have already dit it but the problem continue