How can I access live chat support? I have a suspicious transaction that I need help with.

[gingerrobbins1229]

I am not a techie guru - I inherited these duties when I started here a few months ago.  So I basically do what I have been told by the person before me.  We now have a very suspicious transaction that came through ecommerce, and I would like to have someone help me figure it out.  But for the life of me I can't figure out how to actually contact anyone in support.  Can someone please help?????

[Brad Lawryk]

Your best bet for account related issues is actually through Twitter to @AdobeCare. It is always monitored for account related issues.

[gingerrobbins1229]

Is there another option?  We don't actually use Twitter.  I know, I know.  We are old school. 

[John T Smith]

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

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Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html