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How/where to discuss reasons for rejected uploads

New Here ,
Mar 23, 2017 Mar 23, 2017

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Hi,

I have started uploading Pictures and one has been denied due to intellecutal property. As there is now mark or anything even related to IPR in the Picture I would like to submit this for a more detailed Review (and release ideally). But I did not find any hint where to do so...

Can someone help? Whom to contact for checking the rejection?

Thanks in advance!

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Adobe Employee , Mar 23, 2017 Mar 23, 2017

You need to remove the identification decals from the plane for the image to be considered.

You can find additional information about our legal guidelines at this link: https://helpx.adobe.com/stock/contributor/legal.html

Legal Guidelines for Adobe Stock Contributor program

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Adobe Employee ,
Mar 23, 2017 Mar 23, 2017

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Thanks for writing. We don't have an appeals process in place for image rejections and the moderation team is not able to provide specific feedback on rejections. With something like IP it's usually a specific reason so I'll be happy to take a look for you. What is the image number?

Mat

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New Here ,
Mar 23, 2017 Mar 23, 2017

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Thanks Mat, for taking a look. The Image ID is 140809368

Even with some distance I cannot see why this has been rejected. This is a photo which has been shot during a public Event, and photos of the same Kind are available at Adobe stock.

Beyond my specific case, it would be beneficial to have at one stage to have rejections checked again.

Thanks again

Hans Georg

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Adobe Employee ,
Mar 23, 2017 Mar 23, 2017

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You need to remove the identification decals from the plane for the image to be considered.

You can find additional information about our legal guidelines at this link: https://helpx.adobe.com/stock/contributor/legal.html

Legal Guidelines for Adobe Stock Contributor program

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New Here ,
Mar 24, 2017 Mar 24, 2017

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Hi MatHayward,

thanks for your reply. Am I on the safe when erasing the Airforce logo, but leaving the aircraft identifier (just the 4 Digits)?

Thanks again for your Support!

Hans Georg

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