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Hi,
I have a recurring issue on startup of an InDesign file, I've read dozens of articles here and feel helpless. I've:
- rebooted
- reinstalled InDesign / reinstalled Creative Cloud
- cleared Cache
- deleted fonts
etc. etc. but am still stuck.
=== This is how the error log looks like ===
Please help
Process: Adobe InDesign CC 2017 [1427]
Path: /Applications/Adobe InDesign CC 2017/Adobe InDesign CC 2017.app/Contents/MacOS/Adobe InDesign CC 2017
Identifier: com.adobe.InDesign
Version: 12.0.0.81 (12000)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe InDesign CC 2017 [1427]
User ID: 501
Date/Time: 2017-03-26 09:52:29.457 +0200
OS Version: Mac OS X 10.10.5 (14F1713)
Report Version: 11
Anonymous UUID: 4E98DF68-E425-0B1A-B921-FCBF579507A5
Time Awake Since Boot: 1400 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
VM Regions Near 0x8:
-->
__TEXT 000000010d663000-000000010d66d000 [ 40K] r-x/rwx SM=COW /Applications/Adobe InDesign CC 2017/Adobe InDesign CC 2017.app/Contents/MacOS/Adobe InDesign CC 2017
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 PublicLib.dylib 0x000000010ed3d49e VOS_SimpleCursor::RemoveObjects(int*, VOS_SavedData*) + 78
1 com.adobe.InDesign.Text 0x0000000132633b26 0x13249a000 + 1678118
2 com.adobe.InDesign.Text 0x00000001326353e8 0x13249a000 + 1684456
3 com.adobe.InDesign.Text 0x0000000132616ace 0x13249a000 + 1559246
4 com.adobe.InDesign.Text 0x00000001326d28ff 0x13249a000 + 2328831
5 com.adobe.InDesign.Text 0x00000001324c94cd 0x13249a000 + 193741
6 com.adobe.InDesign.Text 0x00000001324c92ad 0x13249a000 + 193197
7 com.adobe.InDesign.Font Manager 0x000000012b920819 0x12b8e8000 + 231449
8 com.adobe.InDesign.Font Manager 0x000000012b91dcd5 0x12b8e8000 + 220373
9 com.adobe.InDesign.Font Manager 0x000000012b91c118 0x12b8e8000 + 213272
10 com.adobe.InDesign.Font Manager 0x000000012b91dfc1 0x12b8e8000 + 221121
11 com.adobe.InDesign.Font Manager 0x000000012b91bfac 0x12b8e8000 + 212908
12 com.adobe.InDesign.Font Manager 0x000000012b91bf36 0x12b8e8000 + 212790
13 com.adobe.InDesign.Font Manager 0x000000012b94340c 0x12b8e8000 + 373772
14 com.adobe.InDesign.AppFramework 0x0000000124dea1a3 0x124db8000 + 205219
15 com.adobe.InDesign.Document Actions 0x000000012ae461a1 0x12ae43000 + 12705
16 com.adobe.InDesign.Document Actions 0x000000012ae45a2d 0x12ae43000 + 10797
17 PublicLib.dylib 0x000000010eb3de51 Command::DoImmediate(short) + 65
18 com.adobe.InDesign.Utilities 0x0000000132caf60a 0x132cae000 + 5642
19 com.adobe.InDesign.AppFramework 0x0000000124dc5cdd 0x124db8000 + 56541
20 PublicLib.dylib 0x000000010eb3cf8e CmdUtils::ProcessCommand(ICommand*) + 62
21 com.adobe.InDesign.Document Actions 0x000000012ae4c8d3 0x12ae43000 + 39123
22 com.adobe.InDesign.Open Place 0x000000012d0b25ff 0x12d0a7000 + 46591
23 com.adobe.InDesign.Open Place 0x000000012d0b1c4d 0x12d0a7000 + 44109
24 com.adobe.InDesign.Open Place 0x000000012d0a86ac 0x12d0a7000 + 5804
25 com.adobe.InDesign.Open Place 0x000000012d0a9588 0x12d0a7000 + 9608
26 PublicLib.dylib 0x000000010eb3de51 Command::DoImmediate(short) + 65
27 com.adobe.InDesign.Utilities 0x0000000132caf60a 0x132cae000 + 5642
28 com.adobe.InDesign.AppFramework 0x0000000124dc5cdd 0x124db8000 + 56541
29 PublicLib.dylib 0x000000010eb3cf8e CmdUtils::ProcessCommand(ICommand*) + 62
30 com.adobe.InDesign.Import Export UI 0x000000012c4fbe4a 0x12c4f2000 + 40522
31 PublicLib.dylib 0x000000010eb3de51 Command::DoImmediate(short) + 65
32 com.adobe.InDesign.Utilities 0x0000000132caf60a 0x132cae000 + 5642
33 com.adobe.InDesign.AppFramework 0x0000000124dc5cdd 0x124db8000 + 56541
34 PublicLib.dylib 0x000000010eb3cf8e CmdUtils::ProcessCommand(ICommand*) + 62
35 com.adobe.InDesign.Document UI 0x000000012477ec19 0x12477d000 + 7193
36 com.adobe.InDesign.Actions 0x0000000124d5945e 0x124d43000 + 91230
37 com.adobe.InDesign.CSXS 0x000000012323871e 0x12321c000 + 116510
38 com.adobe.InDesign.CSXS 0x000000012323c704 0x12321c000 + 132868
39 com.adobe.PlugPlugOwl 0x0000000110635b96 0x110615000 + 134038
40 com.adobe.PlugPlugOwl 0x0000000110635943 0x110615000 + 133443
41 com.adobe.PlugPlugOwl 0x0000000110635619 0x110615000 + 132633
42 com.adobe.PlugPlugOwl 0x000000011062b867 0x110615000 + 92263
43 com.apple.Foundation 0x00007fff934d4dd0 __NSThreadPerformPerform + 293
44 com.apple.CoreFoundation 0x00007fff8c09aa01 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
45 com.apple.CoreFoundation 0x00007fff8c08cb8d __CFRunLoopDoSources0 + 269
46 com.apple.CoreFoundation 0x00007fff8c08c1bf __CFRunLoopRun + 927
47 com.apple.CoreFoundation 0x00007fff8c08bbd8 CFRunLoopRunSpecific + 296
48 com.apple.HIToolbox 0x00007fff91f1556f RunCurrentEventLoopInMode + 235
49 com.apple.HIToolbox 0x00007fff91f152ea ReceiveNextEventCommon + 431
50 com.apple.HIToolbox 0x00007fff91f1512b _BlockUntilNextEventMatchingListInModeWithFilter + 71
51 com.apple.AppKit 0x00007fff88a2d8ab _DPSNextEvent + 978
52 com.apple.AppKit 0x00007fff88a2ce58 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346
53 com.apple.AppKit 0x00007fff88a22af3 -[NSApplication run] + 594
54 com.adobe.exo.framework 0x00000001102b1738 exo::app::OS_AppBase::RunEventLoop() + 56
55 com.adobe.InDesign.AppFramework 0x0000000124f124b3 0x124db8000 + 1418419
56 com.adobe.InDesign.AppFramework 0x0000000124f1110a 0x124db8000 + 1413386
57 com.adobe.InDesign 0x000000010d664961 main + 513
58 libdyld.dylib 0x00007fff8ee8f5c9 start + 1
[snipped by moderator: please post crash reports on pastebin.com and provide a link in the future]
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Have you thought of reverting, in the meantime, to Photoshop CC2015.5?
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Unable to convert / crashes during converstion process...
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Do you have a font manager installed? Disable any autoactivation plugins and/or make sure it is completely up to date.
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Tried that, too, nay.
I also sent the file to my collegues (but not only the last version, a few backups done hour-by-hour), and all of them crash their ID too.
Seems one of those...
L.