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Hello CA fourms, I have a question for you.
I am trying to import a character into CA from Photoshop. However, when I go to import and then open my PSD file, I get an error message that says:
Error: loadPuppet: expects non-writable handles as leaves, but found one with children.
Error code: (utils.js:21)
Error code: (engine.js.1157)
Error code: (bootstrap.js:3)
I have never seen this before. What in the world does it mean? Is 'children' referring to sub layers? This only happens with one of my characters.
Thanks in advance,
SH
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That's a new one to me. Could you share here or DM me your PSD via a shared link on Google Drive, Dropbox, or Creative Cloud to take a closer look?
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Was this a puppet that was imported directly from a PSD file, or a puppet that had shared (Promote for Reuse) parts? We fixed an issue related to shared parts for the next version, so if this issue is appearing with a simple import of a PSD, it'd be helpful to get a copy of the PSD so that we can try to address. Thanks.
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Yes, I can give you the file. I will try to send it through a DM. Thanks!
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Thanks... got the file and can reproduce the error in both Beta 5 and the upcoming release. I'll need to check with our dev team if there's a workaround for now. Thanks for your patience while we investigate the issue.
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It seems to be the Pinpoints group of layers, possibly because there is no artwork in that Pinpoints group. If I move those 5 layers into the Body group (i.e., don't put them in a Pinpoints group), the error doesn't appear. Will this be OK for you?
Thanks.