Tethered capture for Canon 5D Mark II & III

[yendor93]

Tethered capture will not connect in Lightroom 6 on my laptop. Works perfect on the desktop. I am using the orange tether cord 15 ft long, usb to mini b. Canon plugin shows up in the preferences. I am using windows 10, have the latest updates, with plenty of room on hard drive. Tried all the fixes in the LR 6 help menu. nothing works. Any solutions!

[JP Hess]

I haven't done any  tethered shooting, and I use a Nikon camera. However, the footnotes for the Mark III indicate that a card must  be inserted in the camera in order for tethered shooting to work. Don't know if this is a factor. But it's my only suggestion.

[yendor93]

I want to try to reinstall Lightroom 6 and then Windows 10. After that I cannot find any solutions. But thanks for your suggestions.