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Unable to view extension/add-on in Photoshop CC 2017

New Here ,
Mar 27, 2017 Mar 27, 2017

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Hi All,

I installed two add-ons from the Adobe Add-Ons page. I made sure that file sync is checked in my Creative Cloud Desktop. I restarted my Photoshop, but I am not able to see the add-ons anywhere. I tried downloading a .zxp file of one of the add-ons and manually added it via the Extension Manager in CC. It shows that the add-on has been installed, but I am still not able to see it in Photoshop. Please help!

The add-ons I installed are - https://creative.adobe.com/addons/patches/1555  and https://creative.adobe.com/addons/patches/22072

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Community Expert ,
Mar 27, 2017 Mar 27, 2017

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New Here ,
Mar 28, 2017 Mar 28, 2017

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How does it work? It shows that the extension has been installed, but it does not show up in the extension manager or Photoshop.

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Community Expert ,
Mar 28, 2017 Mar 28, 2017

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I don't think those are actually extensions, but actions or templates.

On each of the links you gave read the Where to Find it tab and that'll tell you.

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New Here ,
Mar 29, 2017 Mar 29, 2017

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I did go through the Where to find it tab and even troubleshooting instructions. It just says that the file would be downloaded to the downloads folder. It didn't. Anyways I was able to download an actions for the same and was able to import that manually.

@gener7 & @R_Kelly Thanks for your help!

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Community Expert ,
Mar 28, 2017 Mar 28, 2017

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Look on the add-on page under "Where to find it" for directions There are troubleshooting instructions there as well.

https://creative.adobe.com/addons/patches/1555#.WNs4OY61uRs

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