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I am running ADE 4.5.1.133054 on Windows 7
I am using a KOBO e-reader.
I am regularly loading e-books from the library and usually it works okay. Today, after loading a library book I could not open it on the e-reader as the DRM info did not match my device authorisation. (it opens fine on my PC running ADE). I erased the authorisation on the e-reader using the Device Options menu on ADE.
When I try to re-authorise the e-reader, ADE sees it and I can go to the Device Options menu, but nothing works - cannot authorise, cannot read the device authorisation info.
I would appreciate any suggestions
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Try to authorize the Reader direkty over the Device?
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Unfortunately, the Kobo Aura cannot be directly authorised - only through ADE on the PC.
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Was the reader of the PC detectet?
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Yes, ADE detects the reader and I can access the files on the reader.
But when I select the "Device Options" Icon for the e-reader, all three options ("authorise Device; Device Authorisation Information; Erase Device Authorisation) are greyed out and none of the options work