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Want to resinstall CS3 photoshop but lost cd key.

Guest
Mar 28, 2017 Mar 28, 2017

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hello

i am currently using adobe photoshop cs3 on my laptop and is about to switch to a new one.

However, i lost the cdkey for the photoshop, is there a way to retrieve it from my existing installed copy?

THanks

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Adobe
Community Expert ,
Mar 28, 2017 Mar 28, 2017

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Yes... Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

- page has links to programs to find an installed serial number in Mac or Windows

- includes link to your Adobe account to check for registered serial numbers

- when you find your serial number(s) write them down and put in a desk drawer

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Guest
Mar 28, 2017 Mar 28, 2017

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apparently, we didn't register the product and the product list is empty.

and i can't install license crawling software on my laptop cause its against policy.

I only have the "about" info from my installed version.

it has a serial number in it, but is 4 digit short for activation.

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Community Expert ,
Mar 28, 2017 Mar 28, 2017

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The ONLY way to obtain your full serial number is by using the program I linked to for your operating system

Since you say "against policy" I will guess you are using a company owned computer... which, to me, means that someone in the company did not follow "policy" concerning keeping serial numbers recorded in a safe place

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Guest
Mar 28, 2017 Mar 28, 2017

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yeah, we misplaced the cd case unfortunately. that's why i am looking for some help here.

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New Here ,
Jul 20, 2018 Jul 20, 2018

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Ask Adobe support.

Well, my company bought it on 2008 and lost the CD and the serial

So, I contacted Adobe support on Brazil.

One way they said to me is to find the person that registered the product with Adobe and its e-mail account.

Other way is to find purchase invoice that would contain a VIP code that they use to find the serial.

My case is still being analyzed, but I think you should contact Adobe support to help for your case.

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