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Black screen Windows 10

New Here ,
Mar 28, 2017 Mar 28, 2017

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Hello! I just installed photoshop and when I open it, there is a black screen that does not let me see anything under the options. I can't select the options, they are not activated. I tried to do everything but I can't fix it. The pc is new, drivers of graphic card are updatedSin título.pngSin título2.png

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Adobe
Mar 28, 2017 Mar 28, 2017

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Hi asda,

Does it help if you disable the "Start workspace" fro Preferences>General by unchecking "Show start workspace when no documents are open"  and then restart Photoshop?

ddddddddd.png

Thanks,

Akash

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New Here ,
Mar 28, 2017 Mar 28, 2017

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I can't click on it, it is blocked

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Adobe Employee ,
Mar 29, 2017 Mar 29, 2017

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Please try and reset Photoshop preferences back to default and check if that helps.

Preferences in Photoshop

Also, look for the updated driver for GPU on the manufactures website.

Thanks,

Mohit

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New Here ,
Mar 29, 2017 Mar 29, 2017

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I said drivers are updated, and I just installed Photoshop

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New Here ,
Jun 27, 2017 Jun 27, 2017

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Did you ever find a fix for this? Having the exactly same problem.

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