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trying to upgrade

New Here ,
Mar 28, 2017 Mar 28, 2017

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Hi, i am trying to update to creative cloud, purchased only photoshop and stock photos by accident

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correct answers 1 Correct answer

Community Expert , Mar 28, 2017 Mar 28, 2017

I think you need to contact Adobe to cancel what you have and buy what you want

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Community Expert ,
Mar 28, 2017 Mar 28, 2017

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I think you need to contact Adobe to cancel what you have and buy what you want

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Adobe Employee ,
Mar 29, 2017 Mar 29, 2017

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Moving to Adobe Stock​

Hi Sophia,

Are you referring to the scenario where you have accidentally licensed a stock image?

Please see Stock FAQ: How to license an image with Adobe Stock?

Let me know if that helps!

Regards,

Sheena

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