Video isn't syncing up with audio?

[redtortoise39]

I just uploaded my very first video into Premier Elements 15 and my actual video is extremely out of sync with my audio. I just did a fresh install of everything on my PC and feel like I'm missing an essential program or something here?

[Steve Grisetti]

What model of camcorder is your video coming from and what is the video's resolution and format?

This is most commonly seen with non-camcorder video that was recorded with a variable frame rate.

[redtortoise39]

The footage actually came from my GoPro camera. 1080p at 24 frames per second. I shouldn't be having any trouble with that.

[Bill Sprague]

Some GoPros record in a variable frame rate.   GoPro provides software called "GoPro Studio" to change that to fixed a frame rate for compatibility with common video editing software like Premier Elements.