Problems starting Adobe Photoshop cc (2017)

[shaund50910841]

Hi

Just installed Photoshop CC (2017) to my windows 10 pc and as soon as i open it a box pops up saying that windows is trying to find a solution to open this application then also say that there is no solution to open it and no way to trouble shoot this problem.

All help will be appreciated as i need this fixed tonight finish off some last touches of an assignment.

Thanks Shaun

[davescm · Accepted solution]

Hi Shaun

Open the Windows reliability monitor (type reliability into the Windows search box).

On the timeline look for a red cross at the time of the crash and click on it.

You will see a list of critical events

Click on the Photoshop critical event and you will open a crash report.

Paste it here.

Note : If the faulting module is Lavasoft then uninstall Web-Companion / Adaware which is known to have a conflict with Photoshop

Dave