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Adobe CC logs me out on every Network change

Community Beginner ,
Mar 29, 2017 Mar 29, 2017

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Hello,

I have this really weird issue where Creative cloud will sign me out if my internet stops working or if I change my network.

I literally have to sign in like a thousand times if my network connection keeps disrupting hence making my life hell while using Typekit. This is getting really annoying.

I have tried uninstalling it completely using CCleaner and traces of it and doing a fresh install again, but problem remains.

I tried doing troubleshooting with Adobe, but I couldn't do it as I would have have to disconnect my internet to show that which would break the session. (Duh)

Can anybody out there help me solve this? This is driving me nuts.

My computer:

Asus GL552VW

16 GB RAM, 1TB HDD, i7-6th Gen (2.6GHz)

Windows 10 64 Bit OS Version 1607

Using latest version of Adobe CC 2017

Thank you.

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Creative Cloud

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correct answers 1 Correct answer

Adobe Employee , Mar 30, 2017 Mar 30, 2017

Hi Hansv5715605,

Thank ou for sharing the details.

Request you to kindly refer the links shared below help:

Creative Cloud signs me out or asks me to sign in repeatedly

Creative Cloud client keeps logging out every few minutes

The steps shared will surely help you resolve the issue.

Let us know if that helps.

Feel free to update the thread for any other query.

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Adobe Employee ,
Mar 30, 2017 Mar 30, 2017

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Hi Hansv5715605,

Thank ou for sharing the details.

Request you to kindly refer the links shared below help:

Creative Cloud signs me out or asks me to sign in repeatedly

Creative Cloud client keeps logging out every few minutes

The steps shared will surely help you resolve the issue.

Let us know if that helps.

Feel free to update the thread for any other query.

Votes

Translate

Translate

Report

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines