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deactivating an reactivating

New Here ,
Mar 30, 2017 Mar 30, 2017

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Hello I deactivated my membership, but I came to the the conclussionthat i want it back. I tried to reactivate it, but it gives a problem that I allready have a membership

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Creative Cloud

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correct answers 1 Correct answer

LEGEND , Mar 30, 2017 Mar 30, 2017

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Adobe Employee ,
Mar 30, 2017 Mar 30, 2017

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Hi Bart,

If you had cancelled the subscription plan, you will need to Contact Customer Care to sign up again.

Please see Managing your Membership FAQ: How do I renew or restart my membership?

Let me know if that helps!

Regards,

Sheena

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New Here ,
Mar 30, 2017 Mar 30, 2017

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hi Sheena,

allready tried this, but I think  that the payed period isn't still over, but I allreaddy removed photoshop and lightroom.

maybe best that I wait a few more days and then I trie it again

thanks for the reply

grtz

Bart

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LEGEND ,
Mar 30, 2017 Mar 30, 2017

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