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Hi all : Got the full suite a few months ago, running Photoshop and ligthroom on my laptop all the time, but today Photoshop won't run once I strat it will tell me that a problem caused to stop, running on win 10, I have uninstalled 2 times and don't work does work fine in my desktop, any Ideas?
Thanks
Mariano
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Hi you should change the DLL name in your system then all default path will change, then restart PS it's work fine. Try this
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How i change dll
Sent from my iPhone
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hi could u explain little bit more ?
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Hi Mariano,
Please try steps below:-
Could you try steps mentioned in this Article Photoshop CC 2015 crashes on launch or exit | Windows
Let us know if that helps.
Thanks,
Akash
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hi, i have tried your method but still same problem goes on.
my uptades are up and everything and other cc programme are run as stable
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Hi gokayg,
May I know if you are facing the same issue and getting the same error message as Mariano?
Thanks,
Akash
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hi
i ve solved my problem by accidentally
there was a strange programme occur on my hidden icons that i did not installed. so i delete it and ps run with stable.
everthing is ok now.
so for whom want to know programme name is web companion made by lavasoft, some kind of anti spyware
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Wont work i do have Ps 2017 It loads , Akash it try to load get to main screen( never load the welcome page) and then message that encounter a problem and need to stop working and need to close and then window looking for solution etc
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Hi marianos,
That indicates that there is a problem with your GPU driver. Please take a look at this article Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues and let us know if that helps.
Thanks,
Akash
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Not is not working.still did upgrade all lenovo drivers, wonder if i delete the cloud and start again will help? is there any chat from Adobe that you can do a wedex?
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Hi Mariano,
You can get in touch with our Technical Support team. See Contact Customer Care
Thanks,
Akash