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Wrong email for Links

New Here ,
Apr 03, 2017 Apr 03, 2017

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Just bought the Creative Suite. Mistakingly is misspelled my email for the downloading of links!

Been trying to talk to someone from Adobe to solve my mistake but can't find a live chat.

What can i do?

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Creative Cloud

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correct answers 1 Correct answer

LEGEND , Apr 03, 2017 Apr 03, 2017

Not sure what you mean. Creative Suite is no longer available. Do you mean Creative Cloud? And you misspelled your email address for your Adobe ID log on?

If when creating an account, an Adobe ID, you misspelled your email address you can't confirm it so the ID, Account, won't go through. Just create another account using the correct email address.

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LEGEND ,
Apr 03, 2017 Apr 03, 2017

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Not sure what you mean. Creative Suite is no longer available. Do you mean Creative Cloud? And you misspelled your email address for your Adobe ID log on?

If when creating an account, an Adobe ID, you misspelled your email address you can't confirm it so the ID, Account, won't go through. Just create another account using the correct email address.

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Community Expert ,
Apr 03, 2017 Apr 03, 2017

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Since you bought using the bad email, you need to contact Adobe

This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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