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After Effects 2017.1 crashes when imported Illustrator file is updated in Illustrator

Community Beginner ,
Feb 22, 2017 Feb 22, 2017

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I have an Illustrator file that I've imported as a layered comp in After Effects. It's a pretty simple AI file with ~30 layers of icons. If I make any changes to that Illustrator file in Illustrator, After Effects will crash when I go back over to it to see the updated file. This is a consistent crash and a BIG hurdle in my workflow. Anyone else have this problem and is their a workaround/fix?

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LEGEND ,
Feb 22, 2017 Feb 22, 2017

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What are the exact, full, version numbers of both AE and Illustrator?

Is your Illustrator file in RGB space or CMYK?

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Community Beginner ,
Feb 22, 2017 Feb 22, 2017

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It turns out it was the Illustrator file. One of the layers had something in it After Effects didn't like. I tried dropping the same AI file into a new AE project and had the same results. So I deleted one layer in the AI file and saved that. I went back to After Effects, and wasn't greeted with a crash--AE handled the updated AI file fine and dandy. So it looks to be alright now.  

As to the specs:

OS is Windows 7

AE is version 14.1.0.57

AI is version 21.0.2

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LEGEND ,
Feb 22, 2017 Feb 22, 2017

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Well, I'm glad you found the troublesome layer!

Any clues as to what made that layer so evil?

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Community Beginner ,
Feb 22, 2017 Feb 22, 2017

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Not really sure. There's a few Clip Groups with embedded images in the evil layer. The file size went from 3.6 MB to 277 KB after deleting that layer, so there was apparently a lot of data within that one layer. This was pulled from a PDF, so that evil layer was my "junk" layer--I didn't have need for it, but didn't want to get rid of it.

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LEGEND ,
Feb 22, 2017 Feb 22, 2017

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trvst  wrote

I didn't have need for it, but didn't want to get rid of it.

I'm sure there's a life lesson in here somewhere.

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Community Expert ,
Feb 22, 2017 Feb 22, 2017

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I'm not having problems with any of my files. I don't know of any reported bugs. We need a lot more detail to make an assessment.

The first thing I would do is to turn off all effects in your comp, make the edits in Illustrator, and then see if you still get a crash. If you don't you can start by turning on your layers one at a time. You can find the effects switch in the timeline in the Switches column. There is a possibility that an effect does not like the changes.

Let us know if that narrows down the problem. If not we need workflow, system, OS and AE and AI version details down to the last decimal point.

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Community Beginner ,
Apr 05, 2017 Apr 05, 2017

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AE 2017 is still sporadically crashing when I update AI files. Doesn't always happen, but it will randomly happen. It's also still frustrating.

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LEGEND ,
Apr 06, 2017 Apr 06, 2017

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That would be frustrating. How frequently does it occur?

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New Here ,
Oct 04, 2020 Oct 04, 2020

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Hello. After effects is putting me through pains right now. It is seeming impossible to import illustrator files without the software crashing. I have searched online but no solution to the problem. Can someone please help.

I am using Dell E5440

8 gig ram

Nvidia 720M

Corei5 4the generation

My after effects version is CC 2017

I have updated all the drivers on my computer. Please any help would be very much appreciated

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New Here ,
Jun 06, 2021 Jun 06, 2021

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I´m having a much similar trouble with the After Effects CC 2019. Did you found out the solution by any chance?

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